HRS incident

Availability And Booking Failure

Major Resolved View vendor source →

HRS experienced a major incident on June 14, 2026 affecting Connect and Corporate Booking Portal and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2026, 03:30 AM UTC
Resolved
Jun 14, 2026, 05:50 AM UTC
Duration
2h 20m
Detected by Pingoru
Jun 14, 2026, 03:30 AM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS

Update timeline

  1. investigating Jun 14, 2026, 05:13 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Jun 14, 2026, 05:50 AM UTC

    Service is back up.