HRS incident

No Traffic come to some GDS services

Major Resolved View vendor source →

HRS experienced a major incident on May 23, 2026 affecting GDS Apps and Amadeus Cryptic and 1 more component, lasting 9h 13m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 06:05 PM UTC
Resolved
May 24, 2026, 03:18 AM UTC
Duration
9h 13m
Detected by Pingoru
May 23, 2026, 06:05 PM UTC

Affected components

GDS AppsAmadeus CrypticAmadeus MSSabre

Update timeline

  1. investigating May 23, 2026, 10:17 PM UTC

    We are observing no traffic. Internally GDS application works. Investigating.

  2. resolved May 24, 2026, 03:18 AM UTC

    This was internal DNS resolving issue.