HRS experienced a minor incident on May 7, 2026 affecting HRS Concur API, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
HRS Concur API
Update timeline
- investigating May 07, 2026, 08:57 AM UTC
Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations
- resolved May 07, 2026, 09:02 AM UTC
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations