HRS experienced a minor incident on March 24, 2026 affecting Connect and Corporate Booking Portal and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS
Update timeline
- investigating Mar 24, 2026, 06:00 AM UTC
There is currently an unplanned degradation affecting Solmelia and its related properties. We are in contact with the relevant teams and are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience caused. Thank you.
- resolved Mar 24, 2026, 06:18 AM UTC
Service is back to normal now, everything is working as expected.