HRS experienced a major incident on March 15, 2026 affecting CRS API Connects, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
CRS API Connects
Update timeline
- investigating Mar 15, 2026, 03:14 AM UTC
Hi All, We are currently experiencing 100% availability failure from AMADEUS for the past 20 minutes, which is affecting our operational capabilities. AMADEUS support has been contacted for immediate resolution.
- investigating Mar 15, 2026, 04:46 AM UTC
Hi All, Issue still persist and AMADEUS is actively working to fix it.
- resolved Mar 15, 2026, 05:51 AM UTC
The issue is now resolved and service is back to normal.