HR Partner incident

Email deliverability issues

HR Partner is currently experiencing a major incident affecting API Service, which began 17d ago. The vendor's full update timeline is below.

Started
Oct 01, 2026, 11:15 PM UTC
Resolved
Ongoing
Duration
● 17d
Detected by Pingoru
Oct 01, 2026, 11:15 PM UTC

Affected components

API Service

Update timeline

  1. investigating Oct 01, 2025, 11:15 PM UTC

    Our ability to deliver emails from our app is currently down. We are working with our email providers to attempt to resolve this as quickly as we can. Thank you for your patience. The email delivery issues have been resolved and all email queues are now being sent real time. Thank you for your patience.