Hover incident

Contact Hover - Chat

Resolved after 3 hours 54 minutes, affecting Status, on September 11, 2026.

investigating Sep 11, 2026, 02:55 PM UTC

We are currently experiencing an issue with our live chat system that may prevent customers from seeing responses sent by our support team. Our team is actively investigating the issue and will provide updates as soon as more information becomes available. In the meantime, you can still reach Hover by submitting a support request via email at [email protected] or by phone at 1-866-731-6556. We apologize for any inconvenience this may cause and thank you for your patience and understanding while we work to resolve the issue.

Started
Sep 11, 2026, 07:55 AM UTC
Resolved
Sep 11, 2026, 11:49 AM UTC
Duration
3h 54m
Detected by Pingoru
Sep 11, 2026, 07:55 AM UTC

Affected components

Status

Update timeline

  1. investigating Sep 11, 2026, 02:55 PM UTC

    We are currently experiencing an issue with our live chat system that may prevent customers from seeing responses sent by our support team. Our team is actively investigating the issue and will provide updates as soon as more information becomes available. In the meantime, you can still reach Hover by submitting a support request via email at [email protected] or by phone at 1-866-731-6556. We apologize for any inconvenience this may cause and thank you for your patience and understanding while we work to resolve the issue.

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