Hover Outage History
Hover is up right nowPingoru has recorded 38 incidents for Hover: 32 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 19 of 720 (3%) |
| May 2026 | 2 | 5 of 744 (1%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 3 | 33 of 744 (4%) |
| September 2026 | 5 | 13 of 720 (2%) |
| October 2026 | 3 | 47 of 744 (6%) |
| November 2026 | 0 | 0 of 87 (0%) |
Incidents, newest first
Minor October 7, 2026 Domain Registration and Renewal Issue 2h 14m Status
Started Oct 07, 2026, 09:50 AM UTC· resolved Oct 07, 2026, 12:04 PM UTC
- investigating Oct 07, 2026, 04:50 PM UTC
We're investigating an issue affecting domain registrations and renewals for some TLDs, including .com, .net, and .org. We're working with our upstream provider on a fix and will share updates as soon as we have them. Sorry for the inconvenience, and thank you for your patience.
Minor October 1, 2026 Domain Registration and Renewal Issue 1d 18h Status
Started Oct 01, 2026, 10:05 AM UTC· resolved Oct 03, 2026, 05:02 AM UTC
- investigating Oct 01, 2026, 05:05 PM UTC
We've identified an issue currently affecting domain registrations and renewals for some TLD, including .com, .net, and .org We're actively investigating the issue and working closely with our upstream provider to identify a fix. Our team is monitoring the situation closely. We'll share updates here as they become available. We apologize for the inconvenience and appreciate your patience.
Minor October 1, 2026 Domain Registration and Renewal Issue 1h 56m Status
Started Oct 01, 2026, 07:07 AM UTC· resolved Oct 01, 2026, 09:03 AM UTC
- investigating Oct 01, 2026, 11:07 AM UTC
We identified an issue affecting domain registrations and renewals for some TLDs, including .com, .net, and .org. We're working closely with our upstream provider to fully resolve this, and a fix is already in place while we monitor the situation. We'll keep you updated as needed. Thanks for your patience, and we're sorry for any inconvenience.
Minor September 30, 2026 SSL Error Impacting Email Client and Webmail 1h 42m Status
Started Sep 30, 2026, 04:15 PM UTC· resolved Sep 30, 2026, 05:57 PM UTC
- investigating Sep 30, 2026, 04:15 PM UTC
We're receiving reports of SSL certificate warnings when accessing webmail (https://mail.b.hostedemail.com/) or connecting via email clients such as Outlook, Thunderbird, Gmail, and mobile mail apps. This is due to a certificate that expired earlier than expected. Our team is actively investigating and working on a fix. We'll share more updates as they come, and we appreciate your patience in the meantime.
Minor September 30, 2026 Domain Registration and Renewal Issue 5h 24m Status
Started Sep 30, 2026, 12:36 PM UTC· resolved Sep 30, 2026, 06:00 PM UTC
- resolved Sep 30, 2026, 12:36 PM UTC
We identified an issue affecting domain registrations and renewals in some top-level domains (TLDs), including .com, .net, and .org. A fix has been implemented, and our team is actively monitoring the situation to confirm the issue is fully resolved. We will continue to share updates as needed. We apologize for any inconvenience this may have caused, and we thank you for your patience.
Minor September 11, 2026 Contact Hover - Chat 3h 54m Status
Started Sep 11, 2026, 07:55 AM UTC· resolved Sep 11, 2026, 11:49 AM UTC
- investigating Sep 11, 2026, 02:55 PM UTC
We are currently experiencing an issue with our live chat system that may prevent customers from seeing responses sent by our support team. Our team is actively investigating the issue and will provide updates as soon as more information becomes available. In the meantime, you can still reach Hover by submitting a support request via email at [email protected] or by phone at 1-866-731-6556. We apologize for any inconvenience this may cause and thank you for your patience and understanding while we work to resolve the issue.
Minor September 10, 2026 Webmail issue - mail.b.hostedemail.com 46m Status
Started Sep 10, 2026, 08:49 PM UTC· resolved Sep 10, 2026, 09:35 PM UTC
- investigating Sep 11, 2026, 01:49 AM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to webmail and may also be encountering issues with IMAP/POP mail client connections at this time. Our team is actively working to identify the cause and restore normal service as soon as possible. We will provide further updates as more information becomes available.
Minor September 1, 2026 Intermittent Issues Affecting Phone Support 3h 1m Status
Started Sep 01, 2026, 10:21 AM UTC· resolved Sep 01, 2026, 01:22 PM UTC
- investigating Sep 01, 2026, 05:21 PM UTC
We’re experiencing intermittent phone service issues and are working with our provider to resolve them. In the meantime, please contact us via chat at https://support.hover.com/support/home Thank you for your patience.
Minor August 6, 2026 Webmail issue - mail.b.hostedemail.com 5h 35m Status
Started Aug 06, 2026, 03:11 AM UTC· resolved Aug 06, 2026, 08:46 AM UTC
- investigating Aug 06, 2026, 10:11 AM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to webmail and may also be encountering issues with IMAP/POP mail client connections at this time. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Minor August 5, 2026 Registry Service Disruption Affecting Multiple TLDs 1d 6h Status
Started Aug 05, 2026, 07:14 PM UTC· resolved Aug 07, 2026, 01:14 AM UTC
- investigating Aug 05, 2026, 07:14 PM UTC
We are currently investigating a registry service disruption affecting the following top-level domains (TLDs): .info .ai .studio .company .io .community .computer .me As a result, customers may experience issues with new domain registrations and some updates to existing domains for the affected TLDs. We are actively working with the affected registry operators to restore normal service as quickly as possible and will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Minor August 5, 2026 Webmail issue - mail.b.hostedemail.com 4h 54m Status
Started Aug 05, 2026, 04:21 PM UTC· resolved Aug 05, 2026, 09:15 PM UTC
- investigating Aug 05, 2026, 04:21 PM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to Webmail, customers may receive HTTP 504 ("mail.b.hostedemail.com took too long to respond") when accessing Webmail. IMAP continues to work as intended. Our engineering team is actively investigating and working to resolve the problem. We’ll provide updates as soon as more information is available.
Minor June 14, 2026 Email Sending Issues 3h 5m Status
Started Jun 14, 2026, 05:31 AM UTC· resolved Jun 14, 2026, 08:36 AM UTC
- investigating Jun 14, 2026, 12:31 PM UTC
Customers may experience issues when attempting to send emails. We are aware of the problem and are currently investigating it. This issue may be affecting Webmail, POP, and IMAP connections. We appreciate your patience and understanding while we work to resolve this matter.
Minor May 18, 2026 Hover website and DNS issue 3h 32m Status
Started May 18, 2026, 06:50 AM UTC· resolved May 18, 2026, 10:22 AM UTC
- investigating May 18, 2026, 11:50 AM UTC
Customers may experience issues with access to the Hover website at this time. Customers may also be experiencing connection issues for DNS and domain forwarding services also. Our operations team is currently investigating this issue.
Minor May 12, 2026 Email Sending Issues 1h 45m Status
Started May 12, 2026, 09:24 AM UTC· resolved May 12, 2026, 11:09 AM UTC
- investigating May 12, 2026, 04:24 PM UTC
Customers may experience issues when attempting to send emails. We are aware of the problem and are currently investigating it. This issue may be affecting Webmail, POP, and IMAP connections. We appreciate your patience and understanding while we work to resolve this matter.
Minor April 30, 2026 Email Sending Delays 2h 46m Status
Started Apr 30, 2026, 08:23 AM UTC· resolved Apr 30, 2026, 11:09 AM UTC
- investigating Apr 30, 2026, 03:23 PM UTC
Some users may be experiencing delays when sending email from Hover mailboxes, which could result in messages arriving later than expected. Our engineering team is actively working to resolve the issue. We appreciate your patience and will provide updates as they become available.
Minor April 21, 2026 SSL Error Impacting Email Client Access 1h 24m Status
Started Apr 21, 2026, 07:19 PM UTC· resolved Apr 21, 2026, 08:43 PM UTC
- investigating Apr 21, 2026, 07:19 PM UTC
We’re receiving reports that some users are seeing SSL/certificate warnings in email clients (such as Thunderbird and Gmail), which may affect sending, receiving, or accessing email. Webmail at mail.hover.com remains online and accessible. Our engineering team is investigating and working to resolve the issue. We’ll provide updates as more information becomes available. Thank you for your patience.
Minor April 4, 2026 Webmail issue - mail.b.hostedemail.com 13h 44m Status
Started Apr 04, 2026, 01:03 PM UTC· resolved Apr 05, 2026, 02:47 AM UTC
- investigating Apr 04, 2026, 05:03 PM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to Webmail and may also be disrupting incoming and outgoing email. These issues are impacting Webmail, IMAP and POP Connections. Our engineering team is actively investigating and working to resolve the problem. We’ll provide updates as soon as more information is available. Thank you for your patience.
Minor April 4, 2026 Webmail issue - mail.b.hostedemail.com 1h 30m Status
Started Apr 04, 2026, 06:56 AM UTC· resolved Apr 04, 2026, 08:26 AM UTC
- investigating Apr 04, 2026, 10:56 AM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to Webmail and may also be disrupting incoming and outgoing email. Our engineering team is actively investigating and working to resolve the problem. We’ll provide updates as soon as more information is available. Thank you for your patience.
Minor March 12, 2026 Connection issues with Some TLD's 2h 11m Status
Started Mar 12, 2026, 01:24 PM UTC· resolved Mar 12, 2026, 03:35 PM UTC
- investigating Mar 12, 2026, 01:24 PM UTC
Our up-stream provider is currently experiencing issues with connections to some registries. At this time you may be unable to register, renew or manage certain TLD’s. Impacted TLDS: COM NET KIWI SEXY IN SHOP OKINAWA ORG PARIS BAR CC TOKYO We want to thank you for your patience while these issues are investigated.
Minor March 10, 2026 Webmail issue - mail.b.hostedemail.com 1h 24m Status
Started Mar 10, 2026, 08:08 AM UTC· resolved Mar 10, 2026, 09:32 AM UTC
- investigating Mar 10, 2026, 03:08 PM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to Webmail and may also be disrupting incoming and outgoing email. Our engineering team is actively investigating and working to resolve the problem. We’ll provide updates as soon as more information is available. Thank you for your patience.
Major March 7, 2026 Hover Chat Unavailable 17m Status
Started Mar 07, 2026, 04:01 PM UTC· resolved Mar 07, 2026, 04:18 PM UTC
- resolved Mar 07, 2026, 04:01 PM UTC
We are currently experiencing an issue with our chat service. If your issue is not resolved by Bessy, you will not be redirected to an advisor and will instead be prompted to create a support request. If you need to contact us, our phone and email support options remain available. Thank you for your patience while we work to resolve this issue.
Minor March 5, 2026 .EU Registry Connections 1h Status
Started Mar 05, 2026, 11:49 AM UTC· resolved Mar 05, 2026, 12:49 PM UTC
- investigating Mar 05, 2026, 04:49 PM UTC
We are currently experiencing connectivity issues with the .EU registry. This may affect registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally. Our engineering team is investigating and will provide an update once we receive more information from the registry.
Minor February 28, 2026 Domain Registration and Renewal Issues 2h 36m Status
Started Feb 28, 2026, 10:44 AM UTC· resolved Feb 28, 2026, 01:20 PM UTC
- investigating Feb 28, 2026, 03:44 PM UTC
We're investigating reports that some customers are experiencing issues with domain registrations and, in some cases, domain renewals. Our team is working to identify the root cause and will provide updates as soon as more information becomes available.
Minor February 26, 2026 Webmail issue - mail.b.hostedemail.com 1h 37m Status
Started Feb 26, 2026, 10:20 AM UTC· resolved Feb 26, 2026, 11:57 AM UTC
- investigating Feb 26, 2026, 06:20 PM UTC
We’re aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to Webmail and may also be disrupting incoming and outgoing email. Our engineering team is actively investigating and working to resolve the problem. Thank you for your patience. We’ll provide updates as soon as more information is available.
Minor February 25, 2026 Webmail issue - mail.b.hostedemail.com 2h 20m Status
Started Feb 25, 2026, 11:03 AM UTC· resolved Feb 25, 2026, 01:23 PM UTC
- investigating Feb 25, 2026, 04:03 PM UTC
We are aware of an issue affecting some users on mail.b.hostedemail.com that is preventing access to Webmail and may also be impacting incoming and outgoing email services. Our engineering team is actively investigating and working toward a resolution. Thank you for your patience. We will share additional updates as soon as more information becomes available.