HouseCanary incident

Bulk Property Data - some clients may have trouble accessing data via Snowflake

Minor Resolved View vendor source →

HouseCanary experienced a minor incident on September 3, 2025 affecting Bulk Property Data, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 04:12 PM UTC
Resolved
Sep 03, 2025, 04:42 PM UTC
Duration
29m
Detected by Pingoru
Sep 03, 2025, 04:12 PM UTC

Affected components

Bulk Property Data

Update timeline

  1. identified Sep 03, 2025, 04:12 PM UTC

    We've identified an issue where some clients may have trouble accessing Bulk Property Data via Snowflake. We are actively investigating the issue.

  2. resolved Sep 03, 2025, 04:42 PM UTC

    This issue has now been resolved. The root cause was a definitional change that required views to be refreshed, which has now been completed.