HouseCanary incident

API Connectivity Issues

Resolved after 45 minutes, affecting Data Explorer - Analytics API and Property Explorer - API and 1 more, on October 1, 2026.

resolved Oct 01, 2026, 02:12 AM UTC

This issue has been resolved, and the HouseCanary API is operating normally. Clients should no longer experience connection errors. We apologize for any inconvenience and thank you for your patience. If you continue to have issues, please contact our support team.

Started
Oct 01, 2026, 01:26 AM UTC
Resolved
Oct 01, 2026, 02:12 AM UTC
Duration
45m
Detected by Pingoru
Oct 01, 2026, 01:26 AM UTC

Affected components

Data Explorer - Analytics APIProperty Explorer - APIOrder Manager - API

Update timeline

  1. investigating Oct 01, 2026, 01:26 AM UTC

    We are currently investigating an issue causing some clients to experience connection errors when accessing HouseCanary APIs. Our team is actively working to identify the cause and restore normal service. We will provide an update as soon as more information is available.

  2. resolved Oct 01, 2026, 02:12 AM UTC

    This issue has been resolved, and the HouseCanary API is operating normally. Clients should no longer experience connection errors. We apologize for any inconvenience and thank you for your patience. If you continue to have issues, please contact our support team.

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