HouseCanary incident
MLS Outage - North Texas Real Estate Information Systems (NTREIS)
Resolved after 2 hours 38 minutes, affecting Property Explorer - Web Application and Property Explorer - API and 1 more, on September 26, 2024.
The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSAs can expect increased lead volume.
Affected components
Update timeline
- identified Sep 26, 2024, 07:09 PM UTC
We are currently experiencing an outage related to North Texas Real Estate Information Systems (NTREIS), which impacts a few MSAs in Texas, including Dallas-Fort Worth and Abilene. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved. We will provide an update once we have identified a resolution timeline.
- resolved Sep 26, 2024, 09:47 PM UTC
The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSAs can expect increased lead volume.
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