Housecall Pro experienced a minor incident on June 17, 2025 affecting Chat, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Chat
Update timeline
- investigating Jun 17, 2025, 04:00 PM UTC
Some users experienced a starter state for chat when they should have been able to use chat functionality. We have identified the root cause and are seeing some improvments.
- monitoring Jun 17, 2025, 04:28 PM UTC
We have deployed a fix and are currently monitoring the impact.
- resolved Jun 17, 2025, 04:46 PM UTC
Issue resolved