Resolved after 12 days 22 hours, on May 15, 2024.
The delayed invoices for upgrades from an Observe Business Plan to an Observe Scale Plan will be processed by the end of today, 28 May 2024
Update timeline
- investigating May 15, 2024, 11:54 AM UTC
We're investigating an issue where some upgrades from an Observe Business Plan to an Observe Scale Plan since 30 Apr 2024 may not have been billed correctly
- identified May 16, 2024, 11:27 AM UTC
Our engineers have identified the issue that led to this incident and are now working on a solution.
- identified May 17, 2024, 10:32 AM UTC
Invoices for upgrades from an Observe Business Plan to an Observe Scale Plan since 30 Apr 2024 will be processed with a delay
- resolved May 28, 2024, 10:03 AM UTC
The delayed invoices for upgrades from an Observe Business Plan to an Observe Scale Plan will be processed by the end of today, 28 May 2024
Your product runs on more than Hotjar
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services