HostPapa incident
EMERGENCY MAINTENANCE : sh-cp2, sh-cp22, sh-cp4 , sh-cp28, sh-cp30, sh-cp3, sh-cp1, sh-cp33, sh-cp9, sh-cp17, sh-cp27, sh-cp29, sh-cp16, sh-cp5 and multiple VPS servers
Resolved after 4 hours 53 minutes, on September 28, 2026.
The emergency maintenance on the affected servers is officially complete, and all affected services have been fully restored to normal operations. We are still monitoring to ensure stability. Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. Thank you for your patience and understanding during this downtime.
Update timeline
- investigating Sep 28, 2026, 08:49 PM UTC
Emergency maintenance is currently underway on these servers: sh-cp2, sh-cp22, sh-cp4 , sh-cp28, sh-cp30, sh-cp3, sh-cp1, sh-cp33, sh-cp9, sh-cp17, sh-cp27, sh-cp29, sh-cp16, sh-cp5, and multiple VPS servers. During this period, services hosted on those servers may experience intermittent disruptions or temporary unavailability. Our engineering team is actively working to complete the required maintenance and restore all services to normal operation as soon as possible. We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding.
- resolved Sep 29, 2026, 01:42 AM UTC
The emergency maintenance on the affected servers is officially complete, and all affected services have been fully restored to normal operations. We are still monitoring to ensure stability. Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. Thank you for your patience and understanding during this downtime.
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