HostPapa experienced a minor incident on October 17, 2026, lasting –. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 17, 2026, 12:40 PM UTC
FIXED: Oct/18/2026: 10:00pm The payment gateway issue has been resolved, and payments and new orders should now be processing normally. If you continue to experience any difficulties with a payment or placing a new order, please contact our Support Team via live chat or phone, or open a support ticket so we can assist you. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we worked to resolve this issue. ------------------------------------------------------------------------------------------- Unfortunately, we are currently experiencing difficulties with our payment gateway, which may prevent some customers from completing payments or placing new orders. If you are experiencing issues with a payment or placing a new order, please contact our Support Team via live chat or phone, or open a support ticket and we’ll be happy to assist you. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve the issue.