hosting.com Outage History
hosting.com partial outage · 1 active incident View live status →Pingoru has recorded 104 incidents for hosting.com: 104 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 27 | 451 of 720 (63%) |
| May 2026 | 29 | 341 of 744 (46%) |
| June 2026 | 33 | 560 of 720 (78%) |
| July 2026 | 5 | 24 of 744 (3%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 4 of 562 (1%) |
Incidents, newest first
Major May 5, 2026 Service Interruption - az1-ts3.a2hosting.com 1h
Started May 05, 2026, 11:44 PM UTC· resolved May 06, 2026, 12:44 AM UTC
- resolved May 06, 2026, 12:44 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 5, 2026 Service Interruption - mi3-vz7518-vm178.a2hosting.com 16m
Started May 05, 2026, 11:30 PM UTC· resolved May 05, 2026, 11:46 PM UTC
- resolved May 05, 2026, 11:46 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 5, 2026 Service Interruption - mi3-ts106.a2hosting.com 1h 27m
Started May 05, 2026, 08:25 PM UTC· resolved May 05, 2026, 09:52 PM UTC
- resolved May 05, 2026, 09:52 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 5, 2026 Service Interruption - sg1-lr1.a2hosting.com 18m
Started May 05, 2026, 08:21 PM UTC· resolved May 05, 2026, 08:39 PM UTC
- resolved May 05, 2026, 08:39 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 5, 2026 Server latency | nl1-vz7-vm8.a2hosting.com 2h
Started May 05, 2026, 10:36 AM UTC· resolved May 05, 2026, 12:36 PM UTC
- investigating May 05, 2026, 10:36 AM UTC
We are aware of a few customers having intermittent disruptions to our services connected to server nl1-vz7-vm8.a2hosting.com. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.
- resolved May 05, 2026, 12:36 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 3, 2026 Server latency - mi3-vz7517-vm152.a2hosting.com 13m
Started May 03, 2026, 09:14 PM UTC· resolved May 03, 2026, 09:27 PM UTC
- resolved May 03, 2026, 10:00 PM UTC
We are aware of a few customers have had intermittent disruptions to services under our mi3-vz7517-vm152.a2hosting.com server. Our infrastructure team worked on this as a priority to resolve this matter. All services are now stable and operating normally. Thank you for your patience. If you experience any further issues, please reach out to our support team.
Major May 2, 2026 Temporary server downtime | mi3-ts104.a2hosting.com 20h 12m
Started May 02, 2026, 01:46 PM UTC· resolved May 03, 2026, 09:59 AM UTC
- investigating May 02, 2026, 01:46 PM UTC
We are aware of a few customers having intermittent disruptions to our services connected to server mi3-ts104.a2hosting.com. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.
- resolved May 03, 2026, 09:59 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 2, 2026 Hosting Performance Degradation | 34m
Started May 02, 2026, 01:05 PM UTC· resolved May 02, 2026, 01:39 PM UTC
- resolved May 02, 2026, 01:40 PM UTC
We have identified some higher than normal traffic on our server s3559.usc1.stableserver.net. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
Major May 1, 2026 Delays in Support Response 7d
Started May 01, 2026, 05:48 AM UTC· resolved May 08, 2026, 06:05 AM UTC
- investigating May 01, 2026, 05:48 AM UTC
Our customer care team are currently experiencing a higher-than-usual support workload as a result of ongoing security updates related to recent up-stream cPanel vulnerabilities. Our team is actively working through all customer related requests as quickly as possible. However, as a result, support response times may be slightly longer than usual during this period. We thank you so much for your patience with our team and your understanding while we continue to assist affected customers.
- resolved May 08, 2026, 06:05 AM UTC
We would like to give the update that support operations have returned to normal. Thank you for your patience during this period.
Major April 29, 2026 Server latency 4h 1m
Started Apr 29, 2026, 10:49 AM UTC· resolved Apr 29, 2026, 02:50 PM UTC
- investigating Apr 29, 2026, 01:43 PM UTC
We are aware of a few customers having intermittent disruptions to our services connected to nl1-vz7517-vm18.a2hosting.com. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.
- resolved Apr 29, 2026, 02:50 PM UTC
We've now resolved the incident and connected services should function normally. Thanks for your patience.
Major April 28, 2026 cPanel and Webmail temporarily unavailable 2d 9h
Started Apr 28, 2026, 06:16 PM UTC· resolved May 01, 2026, 03:17 AM UTC
- investigating Apr 28, 2026, 06:16 PM UTC
We are aware that some customers may be temporarily unable to log in to WHM/cPanel due to a system update. Access via ports 2083/2087 is currently unavailable while this work is carried out. Please note that websites and emails remain fully operational and online. Our infrastructure team are working to restore full access as quickly as possible. We appreciate your patience and will update you as soon as normal access resumes. If you need any urgent assistance, please reach out to us.
- investigating Apr 29, 2026, 04:31 AM UTC
The root cause of this incident has been identified as an issue originating from cPanel and is outside of our direct control. It has impacted cPanel users globally across all vendors. cPanel have released a patch to address the problem, and our team is actively applying this update across affected systems as a Priority 1 task. We are continuing to make steady progress toward full resolution. Importantly, your website availability and core services remain fully operational. This issue is limited to cPanel access only. Sending and receiving emails, as well as website functionality, should continue to operate normally during this time. We are here to help you through this and will continue to provide updates as progress is made and will confirm once full access has been fully restored. Thank you for your patience and understanding while we work closely with our upstream provider to resolve this matter.
- investigating Apr 29, 2026, 05:40 AM UTC
Patches are currently being deployed across our servers and affected systems, and access to cPanel is beginning to recover. Login functionality has already returned to normal for some customers. While some clients may still experience login issues, we encourage you to reach out to our friendly support team for assistance. We’d like to reassure you that website availability, as well as services such as DNS and email, remain active and are operating as expected. Thank you again for your patience. If you have any questions or need support, our team is available 24/7—please don’t hesitate to get in touch
- resolved May 01, 2026, 03:17 AM UTC
Our technicians have confirmed that the patch has been applied and the issue is resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution. If you have further issues please don't hesitate to contact us.
Major April 28, 2026 High Load Causing Slow Site Loading 13m
Started Apr 28, 2026, 03:36 PM UTC· resolved Apr 28, 2026, 03:49 PM UTC
- resolved Apr 28, 2026, 03:49 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 28, 2026 Hosting Performance Degradation | s5233.use1.stableserver.net 39m
Started Apr 28, 2026, 07:26 AM UTC· resolved Apr 28, 2026, 08:05 AM UTC
- resolved Apr 28, 2026, 08:14 AM UTC
We have identified some higher than normal traffic on one of our server s9513.fra1.stableserver.net. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
Major April 27, 2026 Temporary service issue 16m
Started Apr 27, 2026, 10:07 PM UTC· resolved Apr 27, 2026, 10:24 PM UTC
- investigating Apr 27, 2026, 10:07 PM UTC
We have identified a service disruption affecting the server az1-vz7517-vm111.a2hosting.com. Our monitoring systems show that the server is currently unresponsive, impacting multiple services hosted on this node. Our team is already working on a solution.
- resolved Apr 27, 2026, 10:24 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 27, 2026 Service Interruption: mi3-ts106.a2hosting.com 43m
Started Apr 27, 2026, 01:13 PM UTC· resolved Apr 27, 2026, 01:57 PM UTC
- resolved Apr 27, 2026, 01:57 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 25, 2026 Hosting Performance Degradation - mi3-ts6.a2hosting.com 1h 16m
Started Apr 25, 2026, 08:25 PM UTC· resolved Apr 25, 2026, 09:41 PM UTC
- resolved Apr 25, 2026, 09:41 PM UTC
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
- resolved Apr 29, 2026, 07:28 AM UTC
We have re-identified higher than normal traffic specifically on clients using the IP 185.160.66.197 on the server mi3-ts6.a2hosting.com. It was mitigated and split the IP only to the following ones: 185.160.66.198 185.160.66.199 185.160.66.200 185.160.66.201 If you are still experiencing any difficulties, please contact us for assistance.
Major April 22, 2026 Hosting Performance Degradation | s9513.fra1.stableserver.net 2h 22m
Started Apr 22, 2026, 12:47 PM UTC· resolved Apr 22, 2026, 03:10 PM UTC
- investigating Apr 22, 2026, 12:47 PM UTC
We have identified some higher than normal traffic on one of our server s9513.fra1.stableserver.net Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.
- resolved Apr 22, 2026, 03:10 PM UTC
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
Major April 22, 2026 Password reset and email verification delays 6d 13h
Started Apr 22, 2026, 09:58 AM UTC· resolved Apr 28, 2026, 11:55 PM UTC
- investigating Apr 22, 2026, 09:58 AM UTC
We are aware of a few customers experiencing some delays when receiving password reset email and verification emails. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.
- resolved Apr 27, 2026, 09:11 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Apr 28, 2026, 11:55 PM UTC
After a careful monitoring period, we would like to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any inconvenience caused. If you have further issues please don't hesitate to contact us, were are here 24/7 and always ready to assist.
Major April 22, 2026 Server latency | nl1-vz7517-vm111.a2hosting.com 2h 57m
Started Apr 22, 2026, 09:01 AM UTC· resolved Apr 22, 2026, 11:59 AM UTC
- investigating Apr 22, 2026, 09:01 AM UTC
We are aware of a few customers having intermittent disruptions to our services due to connected to nl1-vz7517-vm111.a2hosting.com. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.
- resolved Apr 22, 2026, 11:59 AM UTC
We've now resolved the incident and all services should function normally. Thanks for your patience.
Major April 22, 2026 Hosting Performance Degradation | s15175.bom1.stableserver.net 4h 1m
Started Apr 22, 2026, 07:52 AM UTC· resolved Apr 22, 2026, 11:54 AM UTC
- investigating Apr 22, 2026, 07:52 AM UTC
We have identified some higher than normal traffic on one of our server s15175.bom1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.
- resolved Apr 22, 2026, 11:54 AM UTC
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. Old IP: 209.42.28.32 For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.
Major April 21, 2026 hosting.com Panel Log-in Issue 7d 21h
Started Apr 21, 2026, 02:00 AM UTC· resolved Apr 28, 2026, 11:55 PM UTC
- investigating Apr 21, 2026, 02:00 AM UTC
We've received reports of a small subset of clients being unable to view or access their account. At this stage, the impact appears limited, and we’re focused on resolving it as soon as possible. All hosting services, email services and domains should remain operational and accessible via direct links. If you need any assistance in the meantime, our support team is available 24/7 via live chat and ready to help. We’ll share an update as soon as we have more information.
- resolved Apr 27, 2026, 08:53 PM UTC
We’ve identified the cause of the issue affecting a small subset of clients who were unable to view or access their accounts, and recovery is now in progress. If you are still experiencing issues logging in, please perform a force refresh of your browser and allow up to 10 minutes for changes to take effect: Mac: Cmd + Shift + R Windows: Ctrl + F5
- resolved Apr 28, 2026, 11:55 PM UTC
After a careful monitoring period, we would like to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any inconvenience caused. If you have further issues please don't hesitate to contact us, were are here 24/7 and always ready to assist.
Major April 21, 2026 Hosting Performance Degradation 20h 51m
Started Apr 21, 2026, 12:21 AM UTC· resolved Apr 21, 2026, 09:13 PM UTC
- resolved Apr 21, 2026, 09:13 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 18, 2026 Hosting Performance Degradation - s15560.lon1.stableserver.net 19h 23m
Started Apr 18, 2026, 03:44 PM UTC· resolved Apr 19, 2026, 11:07 AM UTC
- resolved Apr 19, 2026, 11:07 AM UTC
We've now resolved the incident. Thanks for your patience.
Major April 15, 2026 Service Status: Intermittent Connectivity Issues 4d 5h
Started Apr 15, 2026, 05:33 PM UTC· resolved Apr 19, 2026, 10:35 PM UTC
- resolved Apr 19, 2026, 10:35 PM UTC
We would like to give the final update that the fix is still in place and things have returned to normal levels. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.
Major April 11, 2026 Server latency - mi3-vz7-vm16.a2hosting.com 4m
Started Apr 11, 2026, 04:37 AM UTC· resolved Apr 11, 2026, 04:41 AM UTC
- resolved Apr 11, 2026, 04:41 AM UTC
We've now resolved the incident. Thanks for your patience.