hosting.com incident

Delays in Support Response

Started
May 01, 2026, 05:48 AM UTC
Resolved
Ongoing
Duration
● 2d 16h
Detected by Pingoru
May 01, 2026, 05:48 AM UTC

Update timeline

  1. investigating May 01, 2026, 05:48 AM UTC

    Our customer care team are currently experiencing a higher-than-usual support workload as a result of ongoing security updates related to recent up-stream cPanel vulnerabilities. Our team is actively working through all customer related requests as quickly as possible. However, as a result, support response times may be slightly longer than usual during this period. We thank you so much for your patience with our team and your understanding while we continue to assist affected customers.

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