hosting.com experienced a major incident on May 2, 2026, lasting 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 02, 2026, 01:40 PM UTC
We have identified some higher than normal traffic on our server s3559.usc1.stableserver.net. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.