Hosted Mender incident

Delayed email delivery on Hosted Mender

Resolved after 5 hours 3 minutes, affecting Hosted Mender US and Hosted Mender EU, on October 23, 2026.

monitoring Oct 23, 2026, 04:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2026, 02:46 PM UTC
Resolved
Oct 23, 2026, 07:50 PM UTC
Duration
5h 3m
Detected by Pingoru
Oct 23, 2026, 02:46 PM UTC

Affected components

Hosted Mender USHosted Mender EU

Update timeline

  1. investigating Oct 23, 2026, 02:46 PM UTC

    We are investigating an issue affecting outgoing emails from Hosted Mender. Emails such as password resets, user invitations and notifications may be delayed or not delivered. Device connectivity, deployments and all other platform functionality are not affected.

  2. identified Oct 23, 2026, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2026, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2026, 07:50 PM UTC

    This incident has been resolved

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