Hosted Mender incident

Device inventory APIs rejecting requests with array attributes

Hosted Mender experienced a notice incident on August 30, 2026 affecting Hosted Mender US and Hosted Mender EU, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started: Aug 30, 2026, 04:39 PM UTC
Resolved: Aug 30, 2026, 06:20 PM UTC
Duration: 1h 41m
Detected by Pingoru: Aug 30, 2026, 04:39 PM UTC

Affected components

Hosted Mender USHosted Mender EU

Update timeline

identified Aug 30, 2026, 04:39 PM UTC

The latest release to hosted Mender on 2026-08-26T12:09Z introduced more optimized indexing of device inventory which had an unintended side effect of denying devices with array-type inventory data.
monitoring Aug 30, 2026, 04:44 PM UTC

We have rolled back the affected service (inventory) to restore functionality for the affected devices. We are continuing to monitor the situation.
resolved Aug 30, 2026, 06:20 PM UTC

This incident has been resolved.