Hospitable incident

Booking.com reservations and messages may be delayed

Resolved after 57 minutes, affecting Channels (Booking.com API), on November 4, 2026.

resolved Nov 04, 2026, 11:47 AM UTC

Booking.com has resolved the issues. We are seeing reservations and messages coming in again.

Started
Nov 04, 2026, 10:50 AM UTC
Resolved
Nov 04, 2026, 11:47 AM UTC
Duration
57m
Detected by Pingoru
Nov 04, 2026, 10:50 AM UTC

Affected components

Channels (Booking.com API)

Update timeline

  1. investigating Nov 04, 2026, 10:50 AM UTC

    We’re currently experiencing issues syncing reservations, booking requests, and messages from Booking.com. Some updates may be delayed or not appear in Hospitable as expected. Booking.com has acknowledged an issue with their API that is affecting the sync.

  2. investigating Nov 04, 2026, 11:39 AM UTC

    We’re waiting for a resolution from Booking.com and will provide updates as more information becomes available. Booking.com status page: https://connect.booking.com/status/incident/937

  3. resolved Nov 04, 2026, 11:47 AM UTC

    Booking.com has resolved the issues. We are seeing reservations and messages coming in again.

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