- Detected by Pingoru
- Oct 20, 2026, 03:55 PM UTC
- Resolved
- Oct 20, 2026, 04:36 PM UTC
- Duration
- 40m
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 2 updates
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investigating Oct 20, 2026, 03:55 PM UTC
Hospitable is currently experiencing slower response times than usual. Our team is investigating the issue and working to restore normal performance as soon as possible.
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resolved Oct 20, 2026, 04:36 PM UTC
The issue has been resolved, and Hospitable should now be running as normal.
Read the full incident report →
- Detected by Pingoru
- Oct 19, 2026, 07:18 AM UTC
- Resolved
- Oct 19, 2026, 07:45 AM UTC
- Duration
- 27m
Affected: Product & Features (Direct)
Timeline · 2 updates
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investigating Oct 19, 2026, 07:18 AM UTC
We’re investigating an issue causing Hospitable Direct booking sites to be unavailable. Our engineers are looking into it.
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resolved Oct 19, 2026, 07:45 AM UTC
The issue has been resolved and Direct booking sites should be available again.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2026, 05:36 PM UTC
- Resolved
- Oct 09, 2026, 05:36 PM UTC
- Duration
- –
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 1 update
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resolved Oct 09, 2026, 05:36 PM UTC
The Hospitable application has recovered and all services are back online.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 01:41 AM UTC
- Resolved
- Sep 25, 2026, 01:41 AM UTC
- Duration
- –
Affected: Product & Features (Direct)
Timeline · 1 update
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resolved Sep 25, 2026, 01:41 AM UTC
Hospitable-hosted websites are now loading properly.
Read the full incident report →
- Detected by Pingoru
- Sep 12, 2026, 09:32 PM UTC
- Resolved
- Sep 12, 2026, 10:38 PM UTC
- Duration
- 1h 6m
Affected: Our Websites (Web application (my.hospitable.com))Channels (Vrbo API)Product & Features (Inbox)Product & Features (Guest experience)
Timeline · 2 updates
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investigating Sep 12, 2026, 09:32 PM UTC
We are investigating the cause of reports for messages unable to send from our application.
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resolved Sep 12, 2026, 10:38 PM UTC
We are now seeing the issue resolved on Vrbo Partner and monitoring.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 11:00 AM UTC
- Resolved
- Sep 11, 2026, 11:40 AM UTC
- Duration
- 40m
Affected: Channels (Airbnb.com API)Product & Features (Reservations Sync)
Timeline · 2 updates
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investigating Sep 11, 2026, 11:00 AM UTC
We are seeing an increase in errors between Hospitable and Airbnb. We are investigating the issue. Reservation sync might be delayed.
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resolved Sep 11, 2026, 11:40 AM UTC
We have resolved the issues and the connection with Airbnb is back to normal.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 07:10 PM UTC
- Resolved
- Sep 09, 2026, 08:19 PM UTC
- Duration
- 1h 9m
Affected: Product & Features (Direct)
Timeline · 2 updates
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investigating Sep 09, 2026, 07:10 PM UTC
We are seeing a delay of Direct reservations appearing in the inbox. We are investigating the cause.
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resolved Sep 09, 2026, 08:19 PM UTC
We have resolved the delays now. Reservations should show up as usual.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 11:35 AM UTC
- Resolved
- Sep 02, 2026, 11:57 AM UTC
- Duration
- 22m
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 2 updates
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investigating Sep 02, 2026, 11:35 AM UTC
We are experiencing database performance issues which may cause delays across parts of the platform, including logging in, calendar, operations and inbox
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resolved Sep 02, 2026, 11:57 AM UTC
Database issues have been resolved. Application is fully back online
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 08:10 PM UTC
- Resolved
- Aug 31, 2026, 09:25 PM UTC
- Duration
- 1h 15m
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 2 updates
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investigating Aug 31, 2026, 08:10 PM UTC
Some users are reporting an inability to access a dashboard. The issue doesn't seem to be widespread. We're investigating.
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resolved Aug 31, 2026, 09:25 PM UTC
The incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 11:48 AM UTC
- Resolved
- Aug 31, 2026, 11:48 AM UTC
- Duration
- –
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 1 update
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resolved Aug 31, 2026, 11:48 AM UTC
Engineering team has resolved the issue. The "Blocked" issue impacted only access to hospitable.com and my.hospitable.com due to configuration issues with upstream provider Cloudflare. All other services continued to operate normally with no impact to third party connections or background processes - for example sending and receiving messages or new reservations.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 11:19 PM UTC
- Resolved
- Aug 20, 2026, 11:33 PM UTC
- Duration
- 14m
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 2 updates
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investigating Aug 20, 2026, 11:19 PM UTC
We are aware some users are seeing errors when logging in and browsing Hospitable. Our engineers are investigating.
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resolved Aug 20, 2026, 11:33 PM UTC
This issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 04:25 PM UTC
- Resolved
- Aug 17, 2026, 04:25 PM UTC
- Duration
- –
Affected: Channels (Airbnb.com API)
Timeline · 1 update
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resolved Aug 17, 2026, 04:25 PM UTC
Connectivity with Airbnb has been restored.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 11:04 PM UTC
- Resolved
- Aug 13, 2026, 11:32 PM UTC
- Duration
- 28m
Affected: Channels (Google Vacation Rentals API)
Timeline · 2 updates
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investigating Aug 13, 2026, 11:04 PM UTC
We're seeing elevated level of errors related to Google Vacation Rentals connectivity. Our team is investigating.
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resolved Aug 13, 2026, 11:32 PM UTC
Network connectivity with Google Vacation Rentals has been restored.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 02:20 PM UTC
- Resolved
- Aug 13, 2026, 07:33 PM UTC
- Duration
- 5h 13m
Affected: Our Websites (Web application (my.hospitable.com))Channels (Airbnb.com API)Channels (Vrbo API)Channels (Booking.com API)Product & Features (Pricing Sync & Availability Sync)Product & Features (Inbox)Product & Features (Calendar)Product & Features (Operations)Product & Features (Reservations Sync)
Timeline · 2 updates
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investigating Aug 13, 2026, 02:20 PM UTC
We are seeing an elevated rate of errors from our networking provider when posting messages and other information on behalf of hosts to some platforms. The team is investigating and working with external partners to resolve the issue as soon as possible.
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resolved Aug 13, 2026, 07:33 PM UTC
The incident has been resolved. Connections are back to operational.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2026, 02:46 AM UTC
- Resolved
- Aug 04, 2026, 08:38 AM UTC
- Duration
- 5h 52m
Affected: Channels (Airbnb.com API)Product & Features (Guest experience)
Timeline · 2 updates
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investigating Aug 04, 2026, 02:46 AM UTC
We are seeing an elevated rate of errors from Airbnb when posting messages on behalf of hosts. The team is investigating.
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resolved Aug 04, 2026, 08:38 AM UTC
Update: We've confirmed with Airbnb that the issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 26, 2026, 03:14 AM UTC
- Resolved
- Jul 26, 2026, 06:25 AM UTC
- Duration
- 3h 11m
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 2 updates
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investigating Jul 26, 2026, 03:14 AM UTC
Login and verification emails not delivered, customers can't access accounts because magic link email and pasword reset are not sending or are being delay for at least an hour. Detected July 25, 9:19 PM EDT.
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resolved Jul 26, 2026, 06:25 AM UTC
We're no longer seeing delays from our mail delivery provider. Login related emails are now delivering as expected.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 02:07 AM UTC
- Resolved
- Jul 01, 2026, 06:20 AM UTC
- Duration
- 4h 13m
Affected: Channels (Vrbo API)
Timeline · 2 updates
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investigating Jul 01, 2026, 02:07 AM UTC
We are currently investigating an issue affecting hosts using the Vrbo Legacy (Chrome) integration. Since approximately 00:00 UTC on July 1, 2026, communication and syncing with Vrbo Legacy have been disrupted. What may be affected: - Sending and receiving guest messages - Scheduled messages - Syncing and data retrieval (reservations, calendar, etc.) - Other Vrbo Legacy API requests We are actively investigating the issue. We will provide updates as soon as we have more information. Vrbo Partner is not affected.
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resolved Jul 01, 2026, 06:20 AM UTC
This incident has been resolved. Legacy Vrbo connections have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 03:59 PM UTC
- Resolved
- Jun 15, 2026, 09:20 PM UTC
- Duration
- 5h 21m
Affected: Our Websites (Web application (my.hospitable.com))
Timeline · 2 updates
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investigating Jun 15, 2026, 03:59 PM UTC
We're currently investigating reports of degraded performance and intermittent slowness in the Hospitable app. Some users may experience slow page loads or timeouts. Our engineering team is actively investigating and working on a fix. We'll share an update as soon as we have more information. Thank you for your patience.
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resolved Jun 15, 2026, 09:20 PM UTC
This incident has been resolved and all systems are back to normal. Sorry for the disruption, and thanks for your patience while we worked to restore service.
Read the full incident report →
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