Hospitable incident

Login & verification emails/SMS not delivering — investigating

Resolved after 3 hours 11 minutes, affecting Our Websites (Web application (my.hospitable.com)), on July 26, 2026.

resolved Jul 26, 2026, 06:25 AM UTC

We're no longer seeing delays from our mail delivery provider. Login related emails are now delivering as expected.

Started
Jul 26, 2026, 03:14 AM UTC
Resolved
Jul 26, 2026, 06:25 AM UTC
Duration
3h 11m
Detected by Pingoru
Jul 26, 2026, 03:14 AM UTC

Affected components

Our Websites (Web application (my.hospitable.com))

Update timeline

  1. investigating Jul 26, 2026, 03:14 AM UTC

    Login and verification emails not delivered, customers can't access accounts because magic link email and pasword reset are not sending or are being delay for at least an hour. Detected July 25, 9:19 PM EDT.

  2. resolved Jul 26, 2026, 06:25 AM UTC

    We're no longer seeing delays from our mail delivery provider. Login related emails are now delivering as expected.

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