Hospitable incident
Pending Messages Log Frontend Display Shows NULL
Maintenance completed on September 10, 2026, affecting section-279454 (Inbox) and section-279454 (Guest experience).
We've resolved the message log display issue. Pending messages should show normally in the logs now.
Affected components
Update timeline
- investigating Sep 10, 2026, 08:22 PM UTC
We're aware that some hosts are seeing "null" instead of the actual message text when viewing pending, scheduled, or automated messages. Our team has identified the likely cause and a fix is currently being tested. Based on what we've seen so far, this appears to be a display issue only. We'll confirm this fully before closing out the incident. No action is needed on your part right now. We'll post an update within the next 10 minutes.
- resolved Sep 10, 2026, 08:42 PM UTC
We've resolved the message log display issue. Pending messages should show normally in the logs now.
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Amazon Web Services