Hornetsecurity incident

Deferred emails to Microsoft Tenants

Hornetsecurity is currently experiencing a minor incident affecting Email Inbound and Email Outbound and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 02:48 PM UTC
Resolved
Ongoing
Duration
● 2h 11m
Detected by Pingoru
Jun 02, 2026, 02:48 PM UTC

Affected components

Email InboundEmail OutboundEmail Outbound (Frankfurt)Email Outbound (Hannover)

Update timeline

  1. investigating Jun 02, 2026, 02:48 PM UTC

    We observe reports of emails being deferred when the receiving Host is a Microsoft Tenant. From our current Observations this seems to only affect German M365 Tenants. The behavior can be identified by following SMTP Code: 421 4.3.2 The maximum number of concurrent connections per resource forest has exceeded a limit, closing transmission channel Affected emails are in the deferred state. We are trying to deliver inbound deferred emails for up to 7 days and outbound emails we are trying to deliver up to 24 hours. Other services are not affected.

  2. monitoring Jun 02, 2026, 03:32 PM UTC

    Microsoft is working to resolve the observed issue as soon as possible. More Details can be found here: https://admin.cloud.microsoft/#/servicehealth/:/alerts/EX1331830 We are monitoring the situation closely. Other services are not affected.