Hornetsecurity incident

[HSE20261006-01-I] Incident: Degraded Performance: Hornet Email Service Inbound

Minor Resolved View vendor source →

Hornetsecurity experienced a minor incident on October 6, 2026 affecting Hornet.email and Website (Germany - Hannover) and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 10:22 AM UTC
Resolved
Oct 07, 2026, 12:46 PM UTC
Duration
1d 2h
Detected by Pingoru
Oct 06, 2026, 10:22 AM UTC

Affected components

Hornet.emailWebsite (Germany - Hannover)Teams Protection (Germany - Düsseldorf)Teams Protection (Germany - Frankfurt)

Update timeline

  1. investigating Oct 06, 2026, 10:22 AM UTC

    We are currently investigating delays affecting the Hornet E-Mail service. Users may notice a delay before newly received emails appear in the webmail client.

  2. identified Oct 06, 2026, 11:40 AM UTC

    The root cause has been identified, and our team is actively working on a fix.

  3. monitoring Oct 06, 2026, 02:11 PM UTC

    The fix has been deployed. Inbound emails are now flowing normally into webmail, and we will continue to monitor system stability before marking this incident resolved.

  4. monitoring Oct 07, 2026, 09:01 AM UTC

    The fix has been deployed. Inbound emails are now flowing normally into webmail, and we will continue to monitor system stability before marking this incident resolved.