Hootsuite Outage History

After further investigation, we have determined that the issue impacting connecting/reconnecting X profiles in Hootsuite is affecting a small subset of users. As such, we are closing this active incident. Our team will continue to work with impacted users to investigate the root cause through our normal bug resolution process. If you encounter this issue, please contact our Customer Support team. Thank you for your patience and understanding.

We're pleased to inform that the issue affecting the TikTok integration in Hootsuite has been resolved. Upon monitoring our logs, we can confirm that the success rates have returned to normal levels. Additionally, Oracle has also confirmed on their Status Page that their engineering team was able to implement mitigation measures to address the service disruption: https://ow.ly/6IxZ50Yp1oP We appreciate your patience as our teams work to investigate this issue.

This incident has been resolved.

We can confirm that Instagram Reels and Stories video publishing is now fully operational. Publishing and scheduling Instagram posts containing videos should now be working as expected. Thank you for your patience while Meta addressed this matter.

We can confirm that Instagram publishing is now fully operational. Publishing and scheduling Instagram messages should now be working as expected. Thank you for your patience while Meta addressed this matter.

We experienced a brief service disruption affecting Hootsuite Analytics between 01:02 AM and 01:15 AM PST. The issue has been resolved, and all Analytics functionalities are now fully operational. If you continue to experience difficulties, please reach out to our customer support team.

We experienced difficulties with our dashboard between 9:50 AM and 10:03 AM PST on February 18. During this time, you may have been unable to access the Hootsuite dashboard. Our team has resolved the issue and we’re monitoring closely to ensure things remain stable. If you continue to experience difficulties, please reach out to our customer support team.

We are able to confirm that the issues impacting publishing to X profiles, Facebook pages and Instagram Business profiles from Hootsuite have been resolved. Thank you for your patience. Please contact our customer support team if you experience any difficulties with publishing content from Hootsuite.

We're pleased to inform you that the issue affecting video transcoding has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and understanding throughout this incident.

Hey there, We recently experienced a brief service disruption affecting Inbox 2.0 which caused some delays in data. As of 2:00PM PST, we can confirm that this has been resolved and Inbox 2.0 is now again functioning as expected. We appreciate your patience and understanding while we sorted this out.

We can confirm that the issues impacting TikTok features have been resolved. Thank you for your patience while TikTok sorted this out!

We recently experienced a service disruption with Threads in Hootsuite between 12:30pm and 3:05pm PST on January 21, 2026. During this time, you may have had trouble sending/receiving messages in Inbox 2.0 and publishing content in Hootsuite. We can confirm that all services have been restored to full functionality, and thank you for your patience and understanding as our team worked to resolve this

We can confirm that the issue with switching from public to private messages in Inbox, including automated direct messages for Instagram posts or reels, has been resolved. Thanks for your patience while our team worked to resolve this.

We're pleased to confirm that X functionality is back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

We can confirm that the issues with mentioning LinkedIn accounts have been resolved. Thank you for your patience.

We have confirmed that the issues impacting LinkedIn account connections are now fully resolved. Thank you for your patience.

We can confirm that the service disruption with our Proofpoint integration (affecting the pre-screening of posts) has been resolved. Thanks for your patience while our team sorted this out.

We recently experienced a service disruption affecting video and GIF content to Instagram Business Profiles, beginning at 11:00am PST and resolved at 12:30pm PST. During this time, you may have experienced post failures when attempting to publish either video or GIF content to Instagram. All services have been restored to normal operation.

We recently experienced a service disruption affecting 3rd-party services and integrations that use Hootsuite for content publication/content approval, beginning at 12:30pm PST and resolved at 1:00pm PST. All services have been restored to normal operation.

After further investigation, we have determined that the issue impacting the organization setting page in Hootsuite via Chrome and Edge browsers is affecting a small subset of users. As such, we are closing this active incident. Our team will continue to work with impacted users to investigate the root cause through our normal bug resolution process. If you encounter this issue, please contact our Customer Support team. Thank you for your patience and understanding.

This incident has been resolved. The Inbox 2.0 messaging service is now working correctly for all users, and all social network message are synced in real time. We apologize for any inconvenience this may have caused.

Hello, We have recently experienced a service disruption with the Hootsuite Composer, where users encountered difficulties in manually inputting text into the Alt-text modal, as the dialog box has been unresponsive. We are pleased to inform you that we have successfully resolved the issues related to the Alt-text modal. Furthermore, we conducted comprehensive testing on our end and can confidently confirm that everything is now functioning as expected. We sincerely appreciate your patience while our team investigated and resolved the matter. Your cooperation has been invaluable to us.

All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

Services have been fully restored. We have confirmed that X data is now being retrieved as expected within both Hootsuite Listening and Talkwalker. Thank you for your patience while our engineering team worked to resolve this.

This incident has been resolved. The Post Performance Report within Analytics is now loading correctly for all users. We apologize for any inconvenience this may have caused.