Hootsuite incident

Incomplete data acquisition for Facebook Marketing Campaigns

Minor Resolved View vendor source →

Hootsuite experienced a minor incident on March 13, 2026 affecting Hootsuite Web Application, lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 10:37 AM UTC
Resolved
Mar 18, 2026, 07:29 AM UTC
Duration
4d 20h
Detected by Pingoru
Mar 13, 2026, 10:37 AM UTC

Affected components

Hootsuite Web Application

Update timeline

  1. identified Mar 13, 2026, 10:37 AM UTC

    Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible. We sincerely apologize for the disruption to your workflow.

  2. resolved Mar 18, 2026, 07:29 AM UTC

    We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected. Thank you for your patience and understanding throughout this incident.