Hootsuite experienced a minor incident on March 4, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 06:42 PM UTC
Hey there. We are experiencing issues with authenticating X profiles in Hootsuite. You may have trouble connecting or reconnecting X profiles in Hootsuite at this time. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
- resolved Mar 04, 2026, 10:33 PM UTC
After further investigation, we have determined that the issue impacting connecting/reconnecting X profiles in Hootsuite is affecting a small subset of users. As such, we are closing this active incident. Our team will continue to work with impacted users to investigate the root cause through our normal bug resolution process. If you encounter this issue, please contact our Customer Support team. Thank you for your patience and understanding.