Resolved after 1 hour 41 minutes, affecting Hootsuite Web Application and Hootsuite Mobile Application, on June 7, 2026.
We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!
Affected components
Update timeline
- identified Jun 07, 2026, 01:10 PM UTC
Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
- monitoring Jun 07, 2026, 02:23 PM UTC
A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.
- resolved Jun 07, 2026, 02:51 PM UTC
We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!
Your product runs on more than Hootsuite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services