Hootsuite incident

Meta Incident Affecting Facebook & Instagram Data Delivery

Resolved after 30 minutes, affecting Hootsuite Web Application and Hootsuite Mobile Application and 1 more, on July 19, 2026.

resolved Jul 19, 2026, 09:50 AM UTC

We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

Started
Jul 19, 2026, 09:19 AM UTC
Resolved
Jul 19, 2026, 09:50 AM UTC
Duration
30m
Detected by Pingoru
Jul 19, 2026, 09:19 AM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile ApplicationSparkcentral Web Application

Update timeline

  1. monitoring Jul 19, 2026, 09:19 AM UTC

    Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.

  2. resolved Jul 19, 2026, 09:50 AM UTC

    We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

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