Hootsuite incident

Issues authenticating Thread accounts with Hootsuite

Resolved after 4 hours 2 minutes, affecting Hootsuite Web Application and Hootsuite Mobile Application and 1 more, on September 23, 2026.

monitoring Sep 23, 2026, 01:46 PM UTC

We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.

Started
Sep 23, 2026, 10:58 AM UTC
Resolved
Sep 23, 2026, 03:00 PM UTC
Duration
4h 2m
Detected by Pingoru
Sep 23, 2026, 10:58 AM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile ApplicationTalkwalker Web Application

Update timeline

  1. monitoring Sep 23, 2026, 10:58 AM UTC

    Hi there! We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts. Our engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.

  2. monitoring Sep 23, 2026, 11:21 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Sep 23, 2026, 01:46 PM UTC

    We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.

  4. resolved Sep 23, 2026, 03:00 PM UTC

    This incident has been resolved.

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