Hootsuite incident

Inbox access issues

Resolved after 20 minutes, affecting Hootsuite Web Application, on July 2, 2026.

resolved Jul 02, 2026, 11:39 AM UTC

We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.

Started
Jul 02, 2026, 11:18 AM UTC
Resolved
Jul 02, 2026, 11:39 AM UTC
Duration
20m
Detected by Pingoru
Jul 02, 2026, 11:18 AM UTC

Affected components

Hootsuite Web Application

Update timeline

  1. investigating Jul 02, 2026, 11:18 AM UTC

    We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.

  2. resolved Jul 02, 2026, 11:39 AM UTC

    We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.

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