3rd party chat provider experiencing service outage.
Timeline · 2 updates
- monitoring Feb 25, 2026, 04:19 PM UTC
In continuation of last night's service outage, we have received reports of delayed or non-sending messages from the agent's end. Our third-party provider is aware and is investigating.
- resolved Feb 26, 2026, 02:02 PM UTC
This incident has been resolved.