Honorlock incident

3rd party chat provider experiencing service outage.

Minor Resolved View vendor source →

Honorlock experienced a minor incident on February 25, 2026 affecting Support, lasting 21h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 04:19 PM UTC
Resolved
Feb 26, 2026, 02:02 PM UTC
Duration
21h 43m
Detected by Pingoru
Feb 25, 2026, 04:19 PM UTC

Affected components

Support

Update timeline

  1. monitoring Feb 25, 2026, 04:19 PM UTC

    In continuation of last night's service outage, we have received reports of delayed or non-sending messages from the agent's end. Our third-party provider is aware and is investigating.

  2. resolved Feb 26, 2026, 02:02 PM UTC

    This incident has been resolved.