Honorlock experienced a critical incident on June 14, 2026 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks Proctoring
Update timeline
- investigating Jun 14, 2026, 12:39 AM UTC
We are investigating reports of disruptions to the proctoring service and 504 timeout errors. Exam takers may be unable to load, navigate, or resume their exam.
- monitoring Jun 14, 2026, 12:44 AM UTC
A fix has been implemented and we have received reports of improvements. We will continue to monitor the situation.
- resolved Jun 14, 2026, 01:01 AM UTC
This incident has been resolved.