Honorlock incident

Service Suspended for Canvas Integrations (Security Precaution)

Critical Ongoing View vendor source →

Honorlock is currently experiencing a critical incident affecting Canvas Proctoring, which began 1d ago. The vendor's full update timeline is below.

Started
May 07, 2026, 10:40 PM UTC
Resolved
Ongoing
Duration
● 1d 4h
Detected by Pingoru
May 07, 2026, 10:40 PM UTC

Affected components

Canvas Proctoring

Update timeline

  1. investigating May 07, 2026, 10:40 PM UTC

    Honorlock is aware of the ongoing security incident affecting the Instructure (Canvas) platform. In response, all Canvas/Instructure integrations have been temporarily disabled to ensure the continued protection of all user data.

  2. monitoring May 08, 2026, 03:33 PM UTC

    Canvas Service Restored: Steps to Re-enable Honorlock. To ensure your institution's data remains protected following the recent Instructure incident, we have proactively disabled some integrations as a security precaution. How to restore your service: To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team ([email protected]) to assist with restoring access. For official incident updates from Instructure, visit: instructure.com/incident_update