Honeycomb.io incident

Delay in SLO and errors in Trigger notifications

Honeycomb.io experienced a notice incident on July 21, 2025 affecting ui.honeycomb.io - US1 Trigger & SLO Alerting, lasting 34m. The incident has been resolved; the full update timeline is below.

Started: Jul 21, 2025, 03:25 PM UTC
Resolved: Jul 21, 2025, 03:59 PM UTC
Duration: 34m
Detected by Pingoru: Jul 21, 2025, 03:25 PM UTC

Affected components

ui.honeycomb.io - US1 Trigger & SLO Alerting

Update timeline

monitoring Jul 21, 2025, 03:25 PM UTC

An error in our production AWS configuration caused a brief interruption that affected Service Maps and caused an delay in delivering SLO notifications, and errors delivering Trigger notifications between 9:54AM UTC-5 and 10:05AM UTC-5. If any longer Triggers (1 day) would have activated within this window, they may not have sent a notification.
resolved Jul 21, 2025, 03:59 PM UTC

This incident has been resolved.