Honeycomb.io incident

Querying Issues

Resolved after 7 hours 13 minutes, affecting ui.eu1.honeycomb.io - EU1 Querying, on June 17, 2026.

resolved Jun 17, 2026, 09:14 PM UTC

We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.

Started
Jun 17, 2026, 02:01 PM UTC
Resolved
Jun 17, 2026, 09:14 PM UTC
Duration
7h 13m
Detected by Pingoru
Jun 17, 2026, 02:01 PM UTC

Affected components

ui.eu1.honeycomb.io - EU1 Querying

Update timeline

  1. investigating Jun 17, 2026, 02:01 PM UTC

    We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.

  2. monitoring Jun 17, 2026, 03:29 PM UTC

    Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.

  3. resolved Jun 17, 2026, 09:14 PM UTC

    We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.

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