Honeycomb.io incident

Triggers intermittently failing in EU region

Resolved after 1 day 5 hours, affecting ui.eu1.honeycomb.io - EU1 Querying and ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting, on July 27, 2026.

resolved Jul 28, 2026, 06:30 PM UTC

The degradation in querying and triggers has been resolved and we're back to full functionality.

Started
Jul 27, 2026, 01:13 PM UTC
Resolved
Jul 28, 2026, 06:30 PM UTC
Duration
1d 5h
Detected by Pingoru
Jul 27, 2026, 01:13 PM UTC

Affected components

ui.eu1.honeycomb.io - EU1 Queryingui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting

Update timeline

  1. investigating Jul 27, 2026, 01:13 PM UTC

    We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.

  2. investigating Jul 27, 2026, 01:52 PM UTC

    We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.

  3. monitoring Jul 27, 2026, 04:01 PM UTC

    We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.

  4. monitoring Jul 27, 2026, 07:46 PM UTC

    We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.

  5. monitoring Jul 27, 2026, 10:51 PM UTC

    The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.

  6. monitoring Jul 28, 2026, 06:21 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 28, 2026, 06:30 PM UTC

    The degradation in querying and triggers has been resolved and we're back to full functionality.

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