Honeycomb.io experienced a major incident on June 24, 2026 affecting api.honeycomb.io - US1 Event Ingest and ui.honeycomb.io - US1 Trigger & SLO Alerting and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 06:14 PM UTC
We are investigating an issue with delayed ingest in the US and EU region. Our engineers are rolling back a recent deploy. SLOs and Trigger evaluations may also be delayed.
- monitoring Jun 24, 2026, 06:22 PM UTC
We have rolled back the deploy and ingest service has recovered. There has been an ingest outage from 17:55 - 18:14 UTC. We have also observed an delay for Service Maps.
- monitoring Jun 24, 2026, 06:31 PM UTC
Triggers, SLOs and Service Maps are recovered. We are continuing to monitoring the Ingest Service
- resolved Jun 24, 2026, 07:04 PM UTC
All services have been fully recovered. Impact window: 17:55–18:17 UTC Regions affected: Primary impact in US. The EU region was affected to a much lesser degree. During this period, the following effects may have occurred: Ingest: Some data was not ingested, resulting in complete or partial data loss for events sent during the window. Triggers: Triggers may have failed to fire within the impact window. SLOs: SLI values across the affected window are skewed by the missing data and may show artificial dips or accelerated budget burn. Service Maps: Maps covering the outage window are incomplete. Services and dependencies may be under-counted, as their traces were not ingested. We apologize for the disruption. Please reach out if you have any questions about how this may have affected your data.