Honeycomb.io experienced a major incident on August 12, 2025 affecting ui.eu1.honeycomb.io - EU1 Querying and ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
ui.eu1.honeycomb.io - EU1 Queryingui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
Update timeline
- identified Aug 12, 2025, 03:17 PM UTC
Data ingestion is currently being delayed in the EU region. All traffic is being accepted, but it may take some time to show up in queries, and may have an impact on trigger-based alerting as well.
- monitoring Aug 12, 2025, 03:30 PM UTC
We have load-balanced ingestion traffic to bring back performance under control, and are currently monitoring to make sure it stays that way.
- resolved Aug 12, 2025, 03:37 PM UTC
Our load-balancing of ingestion traffic is doing its job and everything is back to normal.