Honeycomb.io experienced a major incident on August 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 13, 2025, 05:10 PM UTC
For a period of approximately 1h30, from 9:34 UTC to 11:08 UTC, our ingestion of events in the EU region was delayed. All events were eventually processed, but for that duration, triggers, SLOs, and regular queries could have seen missing data for a brief period of time. As we re-balanced traffic loads and scaled the system, ingestion caught up and data has since then been fully available. We are still actively working on improving the scaling margins and behaviors of the EU instance of Honeycomb to better sustain load variations we are observing at this time.