Honeycomb.io incident

Degraded querying and delayed records sent to Activity Log

Resolved after 21 hours 40 minutes, affecting ui.honeycomb.io - US1 Querying and ui.honeycomb.io - US1 Activity Log and 1 more, on January 6, 2026.

identified Jan 07, 2026, 07:53 PM UTC

We have stabilized activity log. We have confirmed activity log entries lost from 4:54pm-7:04pm ET in the US and 9:43pm-11:55pm GMT in the EU. Event ingest was unimpacted. All systems are currently operating normally

Started
Jan 06, 2026, 10:14 PM UTC
Resolved
Jan 07, 2026, 07:54 PM UTC
Duration
21h 40m
Detected by Pingoru
Jan 06, 2026, 10:14 PM UTC

Affected components

ui.honeycomb.io - US1 Queryingui.honeycomb.io - US1 Activity Logui.eu1.honeycomb.io - EU1 Queryingui.eu1.honeycomb.io - EU1 Activity Log

Update timeline

  1. identified Jan 06, 2026, 10:14 PM UTC

    We are seeing a spike in querying errors and the Activity Log has delayed ingest of new activity. We have identified the issue and are working to resolve

  2. identified Jan 06, 2026, 10:37 PM UTC

    We have resolved the issue which impacted querying but are still working to get Activity Log up to date

  3. identified Jan 06, 2026, 11:05 PM UTC

    We are currently expecting to lose the last three hours of data for the beta activity log feature as part of remediation of this issue.

  4. identified Jan 07, 2026, 01:17 AM UTC

    We have restored basic activity log functionality, though some delays remain, and we will analyze further tomorrow during business hours.

  5. identified Jan 07, 2026, 07:53 PM UTC

    We have stabilized activity log. We have confirmed activity log entries lost from 4:54pm-7:04pm ET in the US and 9:43pm-11:55pm GMT in the EU. Event ingest was unimpacted. All systems are currently operating normally

  6. resolved Jan 07, 2026, 07:54 PM UTC

    This incident has been resolved.

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