Honeycomb.io incident

Ingestion API is struggling in Prod EU

Resolved after 10 hours 8 minutes, affecting api.eu1.honeycomb.io - EU1 Event Ingest, on July 16, 2025.

monitoring Jul 16, 2025, 05:00 AM UTC

A fix has been implemented and we are monitoring the results

Started
Jul 16, 2025, 04:38 AM UTC
Resolved
Jul 16, 2025, 02:47 PM UTC
Duration
10h 8m
Detected by Pingoru
Jul 16, 2025, 04:38 AM UTC

Affected components

api.eu1.honeycomb.io - EU1 Event Ingest

Update timeline

  1. investigating Jul 16, 2025, 04:38 AM UTC

    Telemetry is being intermittently dropped in the EU and we are currently investigating the cause

  2. monitoring Jul 16, 2025, 05:00 AM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Jul 16, 2025, 02:47 PM UTC

    This incident has been resolved.

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