Honeycomb.io incident
Delay in SLO and errors in Trigger notifications
Resolved after 34 minutes, affecting ui.honeycomb.io - US1 Trigger & SLO Alerting, on July 21, 2025.
An error in our production AWS configuration caused a brief interruption that affected Service Maps and caused an delay in delivering SLO notifications, and errors delivering Trigger notifications between 9:54AM UTC-5 and 10:05AM UTC-5. If any longer Triggers (1 day) would have activated within this window, they may not have sent a notification.
Affected components
Update timeline
- monitoring Jul 21, 2025, 03:25 PM UTC
An error in our production AWS configuration caused a brief interruption that affected Service Maps and caused an delay in delivering SLO notifications, and errors delivering Trigger notifications between 9:54AM UTC-5 and 10:05AM UTC-5. If any longer Triggers (1 day) would have activated within this window, they may not have sent a notification.
- resolved Jul 21, 2025, 03:59 PM UTC
This incident has been resolved.
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