HoneyBook incident

Pic-Time Galleries Not Syncing

Resolved after 17 hours 24 minutes, affecting section-188540 (Automations & Integrations), on August 19, 2025.

resolved Aug 20, 2025, 11:24 AM UTC

Resolved – The issue preventing Pic-Time galleries from syncing into HoneyBook projects has been resolved. Syncing functionality is now operating as expected.

Started
Aug 19, 2025, 06:00 PM UTC
Resolved
Aug 20, 2025, 11:24 AM UTC
Duration
17h 24m
Detected by Pingoru
Aug 19, 2025, 06:00 PM UTC

Affected components

section-188540 (Automations & Integrations)

Update timeline

  1. investigating Aug 19, 2025, 06:00 PM UTC

    Investigating – We are currently investigating an issue preventing Pic-Time galleries from syncing into HoneyBook projects. The issue appears to be related to recent changes in the communication protocol with Pic-Time. Our team is actively collaborating with Pic-Time to resolve this as quickly as possible.

  2. resolved Aug 20, 2025, 11:24 AM UTC

    Resolved – The issue preventing Pic-Time galleries from syncing into HoneyBook projects has been resolved. Syncing functionality is now operating as expected.

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