HoneyBook incident
Automations 2.0 are not loaded and not being triggered
Resolved after 1 hour 17 minutes, affecting section-188540 (Automations & Integrations), on September 2, 2025.
We identified an issue causing the Automation 2.0 page to fail loading and preventing automations from triggering between 11:00 AM and 12:00 AM PDT. The automations page is now loading as expected, and failed triggers have been recovered.
Affected components
Update timeline
- investigating Sep 02, 2025, 07:00 PM UTC
We identified an issue causing the Automation 2.0 page to fail loading and preventing automations from triggering between 11:00 AM and 12:00 AM PDT.
- resolved Sep 02, 2025, 08:17 PM UTC
We identified an issue causing the Automation 2.0 page to fail loading and preventing automations from triggering between 11:00 AM and 12:00 AM PDT. The automations page is now loading as expected, and failed triggers have been recovered.
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