HoneyBook incident

Platform Performance Issues

Resolved after 3 hours 19 minutes, affecting section-188540 (System Access & Stability), on September 2, 2025.

resolved Sep 02, 2025, 08:44 PM UTC

We have identified an issue with pages' slow loading times and crashes across the HoneyBook platform. Users have reported issues when typing emails, accessing the calendar, and navigating between pages. We have resolved the issue, thank you for your patience!

Started
Sep 02, 2025, 05:25 PM UTC
Resolved
Sep 02, 2025, 08:44 PM UTC
Duration
3h 19m
Detected by Pingoru
Sep 02, 2025, 05:25 PM UTC

Affected components

section-188540 (System Access & Stability)

Update timeline

  1. investigating Sep 02, 2025, 05:25 PM UTC

    We are investigating reports of slow loading and lag across the HoneyBook platform. Users have reported issues when typing emails, accessing the calendar, and navigating between pages. Our team is working to identify the cause and restore normal performance. Updates will be shared here.

  2. resolved Sep 02, 2025, 08:44 PM UTC

    We have identified an issue with pages' slow loading times and crashes across the HoneyBook platform. Users have reported issues when typing emails, accessing the calendar, and navigating between pages. We have resolved the issue, thank you for your patience!

Your product runs on more than HoneyBook

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →