Resolved after 38 minutes, affecting Leads Capture and Files, on November 26, 2025.
We have resolved the issue affecting access to files and inquiry forms. All files remain intact and should now open without any errors, including those previously impacted. We will continue to monitor the system to ensure everything remains stable.
Affected components
Update timeline
- investigating Nov 26, 2025, 04:29 PM UTC
We are currently investigating an issue causing errors when users try to open files and inquiry forms. Our team is working to identify the root cause and restore full functionality as quickly as possible. We apologize for the disruption and will provide an update as soon as more information is available.
- resolved Nov 26, 2025, 05:07 PM UTC
We have resolved the issue affecting access to files and inquiry forms. All files remain intact and should now open without any errors, including those previously impacted. We will continue to monitor the system to ensure everything remains stable.
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